Questions, answered.

No. If you're new to ClickUp, we'll recommend the plan that fits your team and the features your build needs, and help you access discounted pricing on your subscription where it's available.

Either way, the workspace and subscription are yours. We join as a member while we build, and you remove our access at handover.

We take on a small number of builds each month so each gets proper attention. Most projects start within two to three weeks of the discovery call. Your start date is confirmed in the proposal.

It's 30 minutes. We ask how your team plans and tracks work today, which tools you use, and what's not working. You'll get a recommended plan and a written proposal within two business days.

Yes. Many clients come to us with a workspace that grew without a plan. We restructure it in place where possible, so task history, comments and attachments are kept.

Migration is included in Signature and Bespoke. We regularly move teams from Asana, Monday.com, Trello, Notion, Airtable and spreadsheets. We map fields before importing so nothing lands in the wrong place.

Plan for about three hours from each team lead in the first week for workshops, then a weekly 30-minute check-in. We do the building. You review and approve the blueprint before anything is configured.

Native integrations such as Slack, Google Drive and HubSpot are set up in any plan. Custom connections through Make, Zapier or the ClickUp API are part of Bespoke, or can be quoted separately.

50% when you sign the proposal and 50% at launch. Bespoke builds are split into monthly milestones. We invoice in USD and accept bank transfer and card.

We tell you before doing any extra work and quote it in writing. Nothing is added to your invoice without your approval.

No. Your ClickUp subscription is billed by ClickUp directly. Our fee covers design, build, training and support. We'll still help you choose the right plan and point you to any discount you qualify for.

Each plan includes a support window: 14, 30 or 90 days. During it we fix issues, answer questions and make small adjustments. After that you can join a monthly care plan or book work as needed.

Adoption is part of the build, not an afterthought. We design around how your team already works, record a walkthrough for every view, and run live training. If one team struggles in the support window, we run an extra session at no cost.

Yes. Every build comes with documentation explaining how the workspace is structured and why, so your ops lead can add Lists, fields and automations without breaking anything.